Terms & Conditions
Last Updated: July 2026
Please read these Terms and Conditions carefully before booking a VO2 Max Test with Ascend Health and Performance. By booking our services, you agree to be bound by these terms.
1. The Service
1.1 Ascend Health and Performance provides physiological fitness testing, specifically VO2 Max testing, using portable laboratory-grade equipment. Our tests are conducted at third-party host venues (e.g., local gyms).
2. Medical Disclaimer & Assumption of Risk
2.1 Not Medical Advice: Ascend Health and Performance provides fitness and physiological data for training optimization. We do not provide medical diagnoses, and our services are not a substitute for professional medical advice, diagnosis, or treatment.
2.2 Physical Readiness: VO2 Max testing is a maximal exertion test that requires you to push your cardiovascular system to its absolute limit. By participating, you confirm that you are in good physical health, have no known heart conditions, and have been cleared by a medical professional to undertake high-intensity exercise.
2.3 Assumption of Risk: You acknowledge that maximal exertion testing carries inherent risks, including but not limited to fainting, dizziness, muscle strains, or severe cardiovascular events. You voluntarily assume all risks associated with participation and agree to hold Ascend Health and Performance harmless from any injury or illness resulting from the test.
3. Bookings, Payments, and Cancellations
3.1 Payments: Full payment is required at the time of booking via our online portal to secure your testing slot.
3.2 Lateness: Due to the strict schedule of our pop-up events, if you arrive more than 10 minutes late for your scheduled slot, your test may be forfeited without a refund to ensure subsequent clients are not delayed.
3.3 Cancellations & Refunds: You may cancel or reschedule your test up to 48 hours before your appointment for a full refund. Cancellations made within 48 hours of the scheduled test are non-refundable.
4. Pre-Test Preparation
4.1 To ensure accurate data, you agree to adhere to our pre-test protocols, which include fasting for 2-3 hours prior, avoiding caffeine on the day of the test, and refraining from heavy exercise for 24 hours prior. Failure to follow these guidelines may result in skewed data, for which Ascend Health and Performance is not responsible.
5. Venue & Third-Party Liability
5.1 Our services are hosted within third-party premises. Ascend Health and Performance is solely responsible for the testing equipment and the test itself. We accept no liability for any injuries, losses, or damages that occur within the wider host facility (e.g., locker rooms, car parks, or general gym floors). You agree to abide by the standard rules of the host facility during your visit.
6. Data Protection (GDPR)
6.1 We take your privacy seriously. To safely conduct the test and provide accurate results, we must collect personal and physiological data (including height, weight, and heart rate). Your data is stored securely on Google Workspace. If you booked your test through a host gym partnership, you consent to your final physiological data report being shared with the host gym/your personal trainer for training purposes. For full details, please refer to our Privacy Policy.